Make every exception accountable.
RiftTally turns warehouse exceptions into owned, provable resolutions — without asking your team to replace the WMS that already runs the floor.
Damaged pallet · Zone C
TKT-2048 · 2 photos attached
Waiting owner
06
needs a handoff
Resolved today
38
with evidence
One queue.
for the work that falls between systems
One owner.
for every item that needs a decision
One record.
for the proof behind the resolution
The gap between systems
Your WMS tracks inventory. RiftTally tracks what happens next.
The misplaced item, the damaged carton, the product waiting on a decision — these are operational work, too. RiftTally gives each exception a place to go, a person to move it, and a record that survives the handoff.
No more orphaned items
Every misplaced, damaged, or lost-and-found item has an owner, a next action, and a visible age.
Escalations with context
Reminders move the work forward without making supervisors reconstruct a handoff from scattered messages.
Evidence at the point of work
Photos and documents stay attached to the exception, building a defensible handling history from scan to close.
A management signal
Turn daily exceptions into a view of throughput, SLA performance, recurring zones, and accountability.
A tighter operating rhythm
From “who has it?” to “here’s what happened.”
RiftTally makes the exception lifecycle visible without adding another sprawling suite to your stack.
Scan the exception
Create a structured ticket in the aisle, dock, or returns bay while the context is still fresh.
Put a name on it
Route the item to the department that can act, with a clear owner and a resolution clock.
Prove the close
Capture photos, documents, and handling history so “resolved” means something you can stand behind.
Give the work between systems somewhere to land.
Tell us where exceptions age today. We’ll show you how RiftTally can create a cleaner handoff, a faster close, and a record your team can trust.
rifttally-2@polsia.app